Shipping policy

Shipping Policy

Last Updated: 03 May 2026

Thank you for shopping with Desse Collective! We strive to get your beautiful pieces to you as quickly and safely as possible.

Processing Time

  • All orders are processed within 1–3 business days (Monday to Saturday).
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During peak seasons or sale periods, processing may take slightly longer.

Shipping & Delivery Times

We ship from Bengaluru, India and deliver worldwide.

Destination Estimated Delivery Time Shipping Partner Options
Within India 3–7 business days Delhivery, India Post, Ecom Express, DTDC
International 7–15 business days DHL, FedEx, Aramex, India Post


Note: These are estimated times and not guaranteed. Actual delivery may vary due to customs processing, carrier delays, or unforeseen events.

Shipping Charges

  • Shipping cost is calculated at checkout based on weight, destination, and selected service.
  • We offer free shipping on orders above ₹[Insert Amount] within India (if applicable).
  • International orders may attract additional customs duties, taxes, and import fees, which are the customer’s responsibility.

Order Tracking

You will receive a tracking link via email once your order is shipped. You can also track your order anytime from your account on our website.

Important Notes

  • Jewelry & Press-On Nails are delicate items. We pack them with extra care using protective packaging.
  • Please inspect your package immediately upon delivery. In case of damage during transit, please contact us within 48 hours with unboxing video/photos.
  • We are not responsible for delays caused by customs clearance, incorrect shipping addresses, or carrier issues.
  • If your order is returned to us due to an incorrect address or refusal by the recipient, you will be responsible for return shipping + re-shipping charges.

Address Changes & Cancellations

  • We can modify or cancel your order only if it has not yet been processed. Please contact us as soon as possible at info@dessecollective.com.
  • Once shipped, changes to shipping address are not possible.

Questions?

If you have any questions about shipping, feel free to reach out to us at info@dessecollective.com. We’re happy to help!